Privacy policy

This Privacy Policy is only applicable to the following websites: Other websites directly or indirectly related to this Website are outside the scope of this Privacy Policy.

1. Brief description about Data Protection

This section provides you with a brief summary of the collection, processing and use of your personal data when you visit or interact with this website, its content and services. The details of our practices and your rights in this regard are discussed in more detail in this privacy policy.

In order to provide you with this website, we collect, process and use the following data.

Data access: With respect to each of your visits to this website, our web servers record technical information that your browser automatically transmits. This includes the Internet Protocol (IP) address used to connect your computer or mobile device to the Internet, the browser type and version you use, the operating system, and the date and time of your access. Personal data you provide to us: We collect information about you that you actively provide to us through the use of special features on this website, such as our contact forms. These data include your email address and other data necessary for the provision and use of the respective services. The same applies in case you subscribe to our newsletter.

Personal data you provide to us: We collect information about you that you actively provide to us through the use of special features on this website, such as our contact forms. These data include your email address and other data necessary for the provision and use of the respective services. The same applies in case you subscribe to our email newsletter.

Data usage: In addition, we actively collect further information about your visit to this website and the use of its services and content. That information includes full Uniform Resource Locators (URL) clickstream to, through, and from this website (including date and time), subpages visited, the information you searched for, response times, duration of visits to certain pages, email openings, and which banners, links on the website or email were clicked. We use such data for different purposes. For example, we use this information to better understand your needs and preferences so that we can improve this website and its features and provide you with more relevant and interest-based content.

2. Who we are and what we do

This website offers information about LIBEEN Smart Housing SL

The operator of this Website is Libeen Smart Housing, S.L. (hereinafter "Libeen"), provided with NIF: B-88469036 and registered in: Madrid Mercantile Registry; and its registration details are: volume 33587, Folio 11, Section 8, Sheet M-604515 and whose contact details are:

Calle Piamonte 23
CP 28004.

We collect and process your data under applicable data protection laws, in particular the General Data Protection Regulation, Regulation (EU) 2016/679 ("GDPR"). Insofar as we obtain your consent to the processing of your data (for example, by subscribing to our newsletter), Art. 6(1), letter a and art. 6(1) lit. c GDPR constitutes the legal basis for this. Concerning any other processing activities as described in this privacy policy, the processing is based on art. 6(1), letter f.1 of the RGPD, by which the processing of personal data is allowed, if this is necessary for the legitimate interests pursued by our company or a third party, except when said interests are annulled by interests or fundamental rights and freedoms of our users that require protection of personal data.

3. Access and use of the website

Data access (log files)

Every time this page is refreshed, our servers automatically store general access data about this process in server log files.

These data include:

the loaded website

the IP address of the requesting system

type of browser and version used

the used operating system

We do not share such data with other data sources. The temporary storage of the IP address in log files is necessary for technical reasons and to ensure the security of our system, in particular in connection with the recognition of misuse. This purpose also constitutes our legitimate interest following art. 6, paragraph .1, letter f of the RGPD. We only keep said data for as long as it's necessary for the indicated purposes.

IP addresses are deleted or masked within a maximum period of 14 days.

4. Special functions of the website


We collect personal data that you voluntarily disclose to us when you contact us by email or through a contact form on the website for general or specific inquiries.

The contact form may request the completion of the following personal data:



text message

further details for specific queries or reports, if applicable

In addition, your IP address and the date and time of contact will also be automatically stored on our servers. The collection of this data is necessary to understand the (possible) misuse of the email address at a later date and therefore helps us to demonstrate that our process is following the legal requirements.

Your request/inquiry will be transmitted to and managed by an employee of Libeen, who is responsible for managing the issues addressed in your request/inquiry. Your data will be used only to manage your request or query, for example, to provide you with the service information you have requested, and will not be used for any other purpose, unless expressly permitted or required by applicable law.

We retain the personal data provided by you, when you contact us for the duration of the conversation in question, but no longer than 6 months after the conversation has concluded, unless applicable laws require a longer retention period. The conversation will be considered closed if the circumstances indicate that all the relevant fact has been cleared or if you ask us to delete your data. In this case, all personal information stored in connection with your conversation with us will be inmmediately deleted.

5. Newsletter subscription

You can subscribe for free to our newsletter. The newsletter regularly informs you about the latest offers, discount codes, or other opportunities. You will receive these emails from us, Libeen. Your email address will only be passed on to third parties if you have given your express consent to do so to receive newsletters about certain products or services of these third parties.

6. Conservation period and right of objection

We will keep your personal data for the indicated purposes as long as your subscription to our newsletter is active. You can unsubscribe from the newsletter and withdraw your consent at any time, either through the link provided at the bottom of each newsletter or by sending an email to:

If you simply wish to opt out of newsletter tracking, you can configure your email program so that emails are presented in a text format instead of HTML format. In this way, the web beacons will not be able to work. You can also configure your browser so that cookies are not stored on your computer. Web beacons generally work only in combination with cookies. However, in these cases, the newsletter will not be displayed to you in its entirety and you may not be able to use all functions.

7. Cookies

When you first visit this website, we will inform you about the use of cookies and similar technologies on this website. By continuing to use this website, you consent to such use of cookies. The content of the Cookie Consent statement can be viewed here. You can also change your cookie preferences at any time with effect for the future.

The specific types of cookies installed through this website, their purpose and your options for managing them are described in more detail in our.

8. Integration of social networks and others

We may implement so-called social plug-ins ("Plugins") of social networks and similar platforms (hereinafter "Social Networks") on certain pages of this website, such as "Share" or "Like" buttons. We use these Plugins to give you the possibility to share or recommend interesting offers on Social Networks and promote our services. We consider these purposes to be in our legitimate interest within the meaning of art. 6, paragraph. 1, letter f of the RGPD.

Plugins can be identified as they display the logo of the associated social network (for example, a white "f" on a blue background for Facebook).

The integration of the Plugins normally allows Social Networks to collect data about you when you access a website, even if you do not interact with the Plugins. In these cases, you are not given the option to prevent this data sharing. To safeguard the privacy of your information, we have incorporated an appropriate technical precaution. Your browser will only make a direct connection to a Social Network's servers if you interact with the associated Plugin, such as by clicking a "Like" or "Share" button. Only then will the Social Networks receive the information that your browser has visited this Website. If you interact with the Plugins while connected to the Social Network in question, the Social Network in question may correlate your social media profile with information about your visit to this Website (including your IP address). This information is transmitted directly to the servers of the Social Networks. In addition, the information you intended to share with the Social Network will be published and displayed to your contacts. For more information, consult the privacy policy of the respective Social Networks.

Facebook data protection policy:

Instagram's data protection policy:

Google data privacy notices:

Google data privacy notices:

Google data privacy notices:

9. Use of third party tools

We allow certain third parties to use cookies or similar technologies on this website. These third parties include analytics, ad networks, and other service providers that help us provide, evaluate, and improve this Website and our services, and deliver targeted advertising based on your browsing activities and interests.

These third parties may use cookies or similar technologies and collect data about your use of this website and your interaction with its content and features, including the total number of visitors to the Site, the websites our visitors come from, the pages you visit, date, time and duration of your visit, frequency, banners/links you have clicked on, as well as information about your device type, browser version, language settings, and geographic location (including country, city, region). They may also collect online identifiers (eg, user IDs) and/or IP addresses. We do not have access to these cookies or any personally identifiable data collected with these cookies that would allow us to identify specific users. However, we may use information from cookies provided by these third parties. All data collected is made available to us only in an anonymous and statistical form. We do not have access to any data that allows us to identify you.

Some service providers are based in non-EU or non-EEA countries. However, we work exclusively with companies that offer an adequate level of data protection following the stipulations of the GDPR. For more information, see section 10.4.

10. Disclosure of your personal data

We only disclose your personal data to third parties if it is necessary for the purpose of offering this Website and services, we are required or authorized by contract or law, or you have given your explicit consent.

Service providers

Libeen also works with technical service providers, who may have access to your data, but only to the extent necessary to provide their respective services. For example, we contract with technical service providers to manage our newsletter. These service providers may not disclose your data to third parties or use it for any other purpose than stated.

Data transmission outside the EU

Some of these service providers are based in a non-EU or non-EEA country. However, we work exclusively with companies that offer an adequate level of data protection in accordance with the stipulations of the GDPR. We also have appropriate agreements in place to ensure that service providers will take all necessary steps to protect your personal data in accordance with applicable requirements.

The transmission of data to service providers in the USA takes place based on so-called "EU-US Privacy Shield" or the so-called "standard contractual clauses" of the European Commission. The EU-US Privacy Shield is an agreement between the European Union and the United States that ensures compliance with European data protection standards in the United States. The standard contractual clauses of the European Commission referred to a contract in which the service provider is obliged to protect personal data, under contractual regulations, to treat them on our behalf, and in particular, not to transmit them to third parties. . A free copy of the standard contractual clauses will be provided to you upon request. To do this, please contact us and send a stamped envelope to the address indicated in Section 12.

Your rights

With regard to our processing of your personal data, you are entitled to the following free rights.

Right to withdraw consent according to art. 7 GDPR

If you have given us your consent to process your data but later change your mind, you have the right to withdraw your consent at any time by sending an email or letter to our contact address below. We will cease processing your data accordingly.

Right of access in accordance to Art. 15 of the RGPD

You have the right to obtain confirmation from us whether your data is being processed by us and if so, you have the right to access your information following art. 15 of the GDPR. However, concerning pseudonymized usage profiles created by us, we cannot assign them to specific persons. Consequently, we cannot provide any information related to this data, unless you provide us with information that allows us to assign said data to you. We will indicate it in case of a consultation.

Right of rectification according to Art. 16

You have the right to ask us to rectify any inaccurate or incomplete personal data that we hold about you.

Right of deletion according to Art. 17 of the RGPD

You have the right to the erasure of your data, if we do not have a legal reason to continue processing and retaining it.

Right to restrict processing following the Art. 18 GDPR

You have the right to ask us to restrict the way we process your data subject to art. 18 GDPR. In this case, we will be allowed to store the data, but not continue processing it.

Right to data portability following the Art. 20 of the RGPD

You have the right to receive the personal data you have provided to us with your consent in a structured, commonly used, and machine-readable format or, if technically feasible, to require that we transfer it to a third party.

Right to claim regarding the treatment of your data ACCORDING to Art. 21 of the RGPD

Under the requirements of art. 21 GDPR, you have the right to object to the process of your personal data at any time for reasons related to your particular situation (for example, a possible risk to life or health). The aforementioned general right of opposition applies to all the purposes of treatment described in this privacy policy, which are based on the legal basis of legitimate interest. In the event that you make legitimate use of this right, we will stop processing your information, unless we demonstrate that there are legitimate reasons for the treatment, which prevail over your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Insofar as your personal data is processed for direct marketing purposes, you may object to this at any time without giving reasons. To object to our advertising partners displaying personalized advertising. In addition, you can prevent the storage of cookies used for such purposes by adjusting the cookie settings in your browser software.

Right to file a claim with a Supervisory Authority

You have the right to file a claim with the competent supervisory authority if you consider that the processing of your data is carried out by us in violation of the applicable legislation. You can contact the competent supervisory authority in your place of residence or our supervisory authority.

12. Contact and Data Protection Officer

If you have any questions related to this privacy statement, if you wish to exercise any of your rights or if you have any other concerns regarding the processing of your personal data by us, please contact us by email at and provide us with the details of your request, for example, specifying the personal data you wish to access. You can also contact us through the following contact details.

Libeen Smart Housing, S.L.

Data protection

calle Piamonte n.º 23

28004 Madrid

Telephone: 610413747

13. Changes to this Privacy Policy

We may change this privacy policy at any time with effect in the future. The current version of this policy will be available on the Website. Although we do not intend to make changes to this policy very often, please always refer to our most current policy. The date of the most recent version is located at the bottom of this policy.